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Я не могу вернуть нерабочий телефон. Почта УКРАИНЫ отказывается принимать посылку, мотивируя это тем, что КИТАЙ не принимает посылки такого рода. Что делать не знаю ? Как вернуть мне свои деньги или заменить телефон !!!!!!!!!??????????
Телефон доставлен быстро но в нерабочем состоянии. При включении экран начинает дрожать так, что невозможно пользоваться.
Буду отправлять заказ обратно. Надеюсь проблема будет решена быстро и я не останусь без телефона надолго.
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Reply by hyan:
Please accept our sincere apologize for all the trouble at first. Please return the item then we will resend another new one to you after getting. Thank you for your support to Tinydeal.com. Your suggestion and encouragement is really helpful for us to make progress. Please accept our sincere apologize for the inconvenice we brought to you sometimes and our team will try our best to serve you better . Please kindly note your problem and advance have been recorded in our system and you will get a satisifed solution later. We believe we can do better in the future with all TD staff. Please trust us. Thank you.
Phone was very good ,but now it's screen has got failure.IT has got huge lien on it.moreover I didn't felt it any.It is broken itself.Noone can repair it now.
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Reply by xuxue:
Please accept our sincere apologize for all the trouble at first.
Can it open now?
Sorry for the trouble
If the touch position is not correct, you can try to calibrate the position of touch screen by enter menu "setting" -> "pen Calibrate". You could calibrate it for a couple of times
After calibrating, it shall work well.
If the problem is still unsolved, please let us know and we will follow up and work together to solve it.
Thank you.
If you have any question, please contact sales@tinydeal.com.
We will try our best to solve the problem for you.
Thanks!
It was good, but broke with just two days of normal use, it doesn't turn on more and it's not a batery problem, I tested with two charged bateries. What could you do to me?
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Reply by tuyi:
Thanks for your comments!
We would be appreciated if you could try to check the battery again. Please make sure the item is charged to its full time. If it is the problem of the battery, we could resend you one as compensation.
Our sincere appreciation to you if you could email us with pictures to show the problem. Our email is sales@tinydeal.com, and we would try our best to help you out.
Thanks for your cooperation and consideration. -
Reply by Ana:
I charged the bateries, the two was full, but it doesn't turn on anyway...
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Reply by Ana:
yes, it's not a batery problem, the two was full and i tried to charge
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Reply by Ana:
I checked, the two batteries are full, I can take photos, but i dont think it will help, its in perfect state, but don't turn on...
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As for your problem, we could offer other shipping address, and please check your email box as we would give you the specific information to solve the problem.
Any other questions you could send email to our website sales@tinydeal.com to show your problem, and we would try our best to help you.
Wish you a wonderful day!