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I don't need your Defective phone, return me my money !
The phone don't work when you need it to work, I got it with a dark line in the upper side of the display screen as if at is broken, it dosent call at all, and the GPS don't work.
And after all this you suggest me to get a refund for 70% because of the repairs you need to do, a problem that you did by sending me a shitty phone and you need to solve it, if it was my fault for breaking the phone i would understand paying the 70% but its not my fault and I want my money 100% back.
I have sended the defective phone Order No. 331073001442847940 by your request on the address you have given me : Jinman Znang (1014717).031-111.Shennanzhong Youju. Shenzhen. Guangdong 518031 China
on 22/06/2011 and Tracking number is : RR891892593IL
And i cant understand where is this package is at now, and in the end i left without the phone and the money and the time is passing by and I am without money or phone thanks to this site , I got realiy disappointed from this site.
Who will answer this now ?
The package has left Israel on 22/06/2011 so you need to check at your post mail.
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Reply by tuyi:
Thanks for your comments!
We have checked the item with the tracking number you gave us. And we here inform you that we have received the item. And we would give you a satisfied answer with this issue.
Please email us on sales@tinydeal.com and we would answer you within 24 hours.
Thanks for your cooperation and patience.
Have a wonderful day!
I got the phone in time but with some problems.
One of them was I couldn't open my GPS program that was installed in the phone, when i pressed it it wrote to me " open map failed! " and the scond time i pressed the program it made the phone to turn off.
If you can tell me what the problem is and how to fix that and how can i get Israel map i will appreciate that.
Another problem was a black line that appeared in the display screen on the phone in the upper part of the screen.
Please answer me as fast as possible.
06/06/2011
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Reply by xuxue:
Please accept our sincere apologize for all the trouble at first.
For GPS map:
Free 2 GB TF card with map (GPS function only works when the map install)
And have you installed the map of your country?
As for your problem, can you give us the photos or video to our email address: sales@tinydeal.com to show this problem?
Thank you for your understanding.
I got from these Chinese people a broken phone that didn't worked at all for me, not even 1 day.
They give guarantee but they don't keep up with there guarantee.
I payed 109$ and plus to that I have sended them back the phone and they don't answer me and I don't get the phone nor the money.
They promised to pay back 70% of the price of the phone but I still didn't get the money from them nor a response.
How is it possible to buy phones from you when you act like that ?
I hope on your honesty that after this letter you will answer me and give me back my money.
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Reply by xuxue:
Please accept our sincere apologize for all the trouble at first.
As for the item, we have refunded you.
A record of all your PayPal transactions is kept in your History. To view your History Log, please follow these steps:
1. Go to the PayPal website and log in to your account.2. Click the "History" sub tab.3. To view specific transaction types or dates, enter specifics in the date box and pull-down menu at top of screen. After making selections, click "Show" to view.4. The current status of your transaction is listed in the Payment Status column. Click "Details" to view specific information concerning this transaction.
Any problem, please contact us: http://help.tinydeal.com/contact-us
We will try our best serve you, thanks.
Please Login first if you want to submit your product review.
We answered your email immediately after we checked the information about the returned the phone. We gave the suggestions if you would insist in refunding for the phone, we would be appreciated if you could share a little part for the repairing fee, exchange handling fee,etc. Or we could resend the item to if you only share 4USD for the good item.
You consideration and cooperation would be appreciated by all of us.
Any other questions please feel free to contact us on sales@tinydeal.com. And we would answer you within 24 hours.
Have a nice day!